• Newsletter
    Subcribe and receive a 5% discount
Gents
Ladies
Ladies | POPULAR BRANDS
Ladies | POPULAR BRANDS I-Z
Ladies | Designer Brands
Ladies | Watch Types
Kids
Kids | Brands
Kids | Price ranges
Kids | Types of kids watches
Kids | Colours
Watch straps
Watch straps | Brands
Watch straps | MORE BRANDS
Watch straps | Apple Watch
Watch straps | How to...
Accessories
Accessories | Most sold watch batteries
Inspiration
Inspiration | Inspiration
Inspiration | Gift tips
New
🎁 Gift Shop
🎁 Gift Shop | Gift finder
🎁 Gift Shop | Gift tips
🎁 Gift Shop | GIFT IDEAS
🎁 Gift Shop | Inspiration
My order
Contact
All Information
Click for all articles
Adjust watch strap
Change watch strap
Change glass
Clean your watch
Difference butterfly and folding clasp
Maintain metal bracelet
Maintain leather strap
Measure Wrist size
Set time on digital watch
Watch ABC
Water resistance
Click for all articles
Newsletter
Easy payments via Apple Pay
Free delivery on watches above £84

If your payment failed or was denied

Payment denied

Unfortunately, credit card fraud is still a major problem for webshops. HWG is responsible for preventing fraudulent orders. Our Payment Service Provider (PSP) has the right to obtain information from your bank if the address on the card does not match the shipping address. We also have the right to cancel orders or deny payments without giving reasons.
We report all (attempted) credit card fraud to the credit card company.
If your payment was unjustly denied, please contact our Customer Service Department.

Checkout process failed

If the checkout process failed while you were on our site, please contact the Customer Service Department.

Payment failed

If the payment process failed in your bank, credit card company, PayPal, etc. Please contact them directly.